Author Archives: Jennifer Ross
About the Author
Jennifer Ross is Research Director, Demand Creation Strategies, at SiriusDecisions. Throughout her 20 years as an executive-level marketer, Jennifer has employed integrated, multi-channel inbound/outbound marketing campaigns to generate demand, increase brand identity and awareness, and drive business growth. Follow Jennifer on Twitter @jenross17
Bridging the Marketing Skills Gap
- 6th May 2013
As the complexity of the b-to-b marketing landscape grows, one of the challenges that marketing leaders face is identifying the skills needed across the marketing organization. The infusion of technology in marketing has introduced the need for a specialized technical skill set in areas such as digital, social, mobile and CRM.
Continue Reading....The Most Common Misconception About Lead Nurturing
- 14th March 2013
My discussions with b-to-b marketers who want to implement a lead nurture program or enhance existing programs almost always begin with one major misconception about the true meaning of lead nurturing. Many marketers describe lead nurturing as a process that involves an automated response to a broad set of targets, followed by a series of emails offering potential buyers a wide variety of assets. That sounds a lot like a drip marketing program! And drip marketing isn’t the same as a true lead nurturing effort. Here are some tips to help you make this distinction and guide the development of a focused, effective approach to lead nurturing.
Continue Reading....More on Maximizing the Effectiveness of Events for Pipeline Acceleration
- 14th February 2013
My last blog post, “Maximizing the Effectiveness of Events for Pipeline Acceleration,” struck a chord with many marketers who are struggling to increase the effectiveness of their event strategies. Not surprisingly, most of the comments and inquiries I received were from marketers seeking additional guidance on improving the effectiveness of the ever popular “closing event,” an example of what we refer to as last-mile pipeline acceleration.
Continue Reading....Maximizing the Effectiveness of Events for Pipeline Acceleration
- 25th January 2013
Events are a part of every b-to-b organization’s marketing mix, but few organizations have a well-defined event strategy. Unless, of course, you consider “because we’ve always done it that way” a strategy. The truth is, very few organizations are disciplined enough to create demand by planning a range of events that are targeted at various audiences and buying roles. Even fewer use events to help influence and increase the rate at which opportunities move through the pipeline.
Continue Reading....Five Tips for Optimizing Paid Search Campaigns
- 7th January 2013
Most b-to-b marketing organizations are spending up to 10 percent of their marketing budgets on paid search initiatives, but few have taken the time to define clear objectives. On top of that, once paid search initiatives are in place, even fewer are revisiting them regularly to optimize their performance. If this rings true for your organization, make sure your marketing New Year’s resolutions for 2013 include an update of your paid search programs. Here are five tips to improve the effectiveness of your paid search initiatives.
Continue Reading....Behavioral Targeting Through Online Display Advertising
- 6th December 2012
As I was doing my online holiday shopping this weekend, I couldn’t help noticing how precise behavioral targeting has become. They were right: I did like that pair of shoes, handbag, scarf and rhinestone-studded dog collar. Four purchases later, I was proof that this form of targeting works. As early adopters of behavioral targeting, retailers and e-commerce sites have long used the technique to improve the relevance of their product offers to individual visitors. But these strategies are just as applicable for more-complex business-to-business selling. Whether you are selling b-to-c or b-to-b, the online interaction between a buyer and the content offer needs to be relevant and engaging. To be relevant, the content has to be personalized to meet the buyers’ needs, desires and expectations. To be engaging, you need to deliver the right content to the right buyer at the right time in the buying process.
Continue Reading....Is Technology Really “Eating Marketing”?
- 15th November 2012
The Web. Social Media. Mobile. Together, they’ve changed the world, connecting all of us. Technology is changing markets and buyer preferences at a rapid pace, and the rate of change will only continue to increase. Recently, venture capitalist Jeff Bussgang wrote for Inc.com: “Within the $1 trillion marketing industry, the impact of software eating marketing has now reached the boardroom. With the explosion of digital marketing, it is clear that technology is radically transforming the marketing function and the role of the marketing professional.”
Continue Reading....Measuring Marketing Success
- 26th October 2012
We all know that many factors influence job satisfaction. Contrary to popular belief, compensation has a relatively minor impact. One of the primary drivers of satisfaction is the sense of achievement. Satisfaction comes from being able to see your impact or influence. To apply this to marketing, leverage your annual goal-setting and measurement processes to create an environment where the marketing team feels a strong sense of achievement. Follow these five guidelines.
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