Tag Archives: Sales Productivity

Summit 2013 Highlights: Apply Productivity Analysis to Improve B-to-B Sales Results

Time is the most valuable resource a sales rep has: “A salesperson has, typically, 50 hours in the week in which to work. It’s the job of both marketing and sales to ensure that those 50 hours are spent as productively as possible,” said Jim Ninivaggi, service director of Sales Enablement Strategies at SiriusDecisions, who spoke at Summit 2013 this morning. B-to-b organizations often struggle to keep reps focused on higher-yield activities that lead to closing deals and bringing in revenue. This was borne out by the results of an instant poll of the Summit 2013 audience: Only 1 percent of participants polled felt very confident that their reps are fully productive vs. 41 percent who are very confident that their reps are not fully productive.

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Four Proven Ways to Reach at Least 90 Percent Sales Quota Attainment

How can you improve the performance of your b-to-b sales organization? Set higher quotas? Provide higher commissions or accelerators? Increase training? Hire more sales specialists or, perhaps, administrators? Which levers should you push and why? In the past, we have written about the clear relationship between pipeline-to-quota ratios and pipeline conversion ratios and pipeline velocity (3x-or-less pipelines have better conversion rates, while 4x-or-more pipelines have faster velocity, but that does not make up for the worse conversion rates). Analysis of our sales benchmark data reveals four interesting commonalities between b-to-b organizations that reported at least 90 percent annual quota attainment for their sales force.

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Measuring the Success of Sales Assets

During a recent visit to a travel agency, I was surprised by how little the agent knew about the destination I was considering. Let’s just say there are many TV ads for this kid-friendly vacation spot, but when I asked specific questions, the basic response was, “It is a really popular destination.” This was of little use in my decision process. I was expecting more insight – popular activities, comments from other vacationers, whether our travel dates coincide with the busy season. Instead, I am back at square one with too many choices and a fast-approaching vacation deadline. Reps often have this problem with their asset management tool. Listing what is hot or popular does have some benefits, but sales reps want content suggestions for their specific opportunities and sales stages. Needing to search for content on the system adds another administrative function to their already busy day.

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Rising Roles in Sales Operations

The sales operations function has existed for years within b-to-b sales organizations. I have seen it transform many times, and I see more transformation down the road. The good news: This transformation is for the better. From its humble beginnings focusing on tactical tasks like data analysis and reporting, sales operations has grown to become a critical and strategic role. The next evolution will bring a more specialized sales operations team that can adapt to support growing sales organizations or large, global sales teams.

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It’s Never Fully Qualified Until You Close

You’re working the big deal, spending weeks or months in pursuit of the close. The buyer is giving you all the right signals; you are told you are a finalist – or even the vendor of choice. You move the deal diligently through your sales force automation opportunity system, reporting the forecasted revenue. The big day arrives when you are expecting the call to let you know that you’ve won the business, and … Bang. You find out the deal was never really yours to win.

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A “Sweet” Prediction for Big Blue

Big Blue just keeps growing. On April 13, IBM announced an agreement to acquire Varicent Software, a privately held Toronto-based provider of compensation analytics and sales performance management software. This is an interesting move by the global IT powerhouse, prompting me to gaze into my crystal ball to make a prediction on where IBM may be headed next.

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Learning From Losing

How many hours have sales operations leaders spent (or wasted) trying to get good data on lost opportunities? No doubt too many to calculate. However, what’s really important is that they don’t stop trying. The wealth of information for both sales and marketing that can be gathered from losing a deal is priceless. But the question still remains: How does sales operations increase the visibility of this buried treasure of information?

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What B2B Marketing and Sales Can Learn From Walmart

Famous (and notorious) as a model of ruthless operational efficiency, Walmart is known for mastering just-in-time (JIT) delivery of goods – holding virtually no inventory – to extract from suppliers only what’s needed to sell. While we certainly don’t advocate that B2B marketing and sales adopt the type of adversarial vendor relationships Walmart is legendary for, its success does provide some valuable lessons.

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Five Myths About Top-Down Planning

Many B2B organizations are taking stock of their 2012 planning process. And many sales and sales operations leaders complain about why the top-down planning process does not work and results ...

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Your Reps Are Certifiable

Sales enablement leaders often ask us how they can better measure whether their efforts are truly making an impact. While there are a number of ways to measure sales enablement, ...

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