Channel Management Strategies

Good channel relationships are two-way streets. One of the many drawbacks to the channel strategies of b-to-b organizations is that they blindly stick with partners long after their usefulness has begun to wane, sucking personnel attention and dollars away from others where they would be much better spent.

Much like with your own sales force, for any channel strategy to succeed, its partners, resellers, and ISVs need the resources, training and tools to effectively position and sell your solutions in the market. By demonstrating you have plans, processes and systems designed to optimize the channel experience – and are committed to refining each over time as required – you, as a vendor, show you are willing to do your part in ensuring channel success.

Channel Management Strategies™ (CMS) provides the latest research, benchmarking data, analytic models, and thought leadership necessary to align and enhance your existing channel management initiatives. CMS delivers objective data and intelligence to compare and contrast your efforts with peer organizations, and provides thought-provoking research on industry trends, best-practice models and tactics, budget and resource allocation and measurement strategies.

OPERATIONAL INTELLIGENCE

  • Assess channel marketing and management strategies and compare key benchmark measures such as partner lead velocity with peer companies from the SiriusIndex™ of Fortune 500s and SMBs
  • Learn how best-practice organizations are developing demand creation strategies for their channel partners including incentives, lead distribution and lead tracking
  • Understand how to develop and measure your channel marketing and sales functions with critical models and metrics
  • Obtain the latest research and insight on channel management to enable partners and resellers to more effectively market and sell your products and services

REPRESENTATIVE COVERAGE AREAS

  • Foundation Elements – Understand the four critical issues that should dominate the channel planning agendas
  • Partner Recruitment – Learn how to select partners for maximum impact, structure partner agreements and audit for success
  • Demand Creation – Understand how to use market development funds and co-op funds to drive opportunities
  • Channel Readiness – Learn what your channel needs to be a primary partner in the positioning and selling of your products and services
  • Technology – Understand the channel management vendor landscape and how a partner relationship management system can be used as an incentive to drive performance

REPRESENTATIVE MODELS

  • Channel Management Technology Stack – identifies four layers of functionality necessary to optimize channel sales and marketing efforts
  • Channel Management 2.0 – a framework to identify your channel requirements and evaluate a vendor’s offering across the four layers of the channel management technology stack 

DELIVERABLES

Incorporating CMS into your workflow is easy. Interact with SiriusDecisions research analysts in the manner that suits your needs. You may contact our analysts by phone, send an inquiry by e-mail or participate in interactive webcasts and in-person forums with analysts and peers. You will also have access to published research, presentations and rich media-based content on demand via the client portal.

Research:

  • Research Briefs: Monthly research notes that frame executive-level sales and marketing issues in a concise layout. Three to four briefs are delivered to you each month, and are archived on the research portal.
  • SiriusPerspectives: A monthly newsletter in a concise layout that provides a high-level overview of a sales and marketing topic dealing with demand creation, sales optimization or reputation development.
  • Vendor Profiles: Reviews of emerging suppliers who may be beneficial to your demand creation efforts. SiriusDecisions also plots suppliers on our vendor matrices, allowing you to analyze and narrow your choices.
  • Core Strategy Reports: Provides key observations and commentary on SiriusDecisions presentations introducing critical models, frameworks and strategies. Tackles more complex sales and marketing issues, and introduces new areas of research in a white paper format.
  • SiriusTools: Frameworks, models and issues spectrums that allow you to more easily visualize and communicate your challenges, and to determine the most appropriate courses of action.
  • Rich Media: Webcast archives in rich media format that can be replayed at your convenience, shared with team members or used for training purposes. 

Analyst Inquiry: Unlimited analyst inquiry privileges are offered as part of CMS membership; you can schedule analyst time via phone or email. Discussions often focus on best practices, data, analytic tools or vendor reviews.

Channel Management Audit: Annually, SiriusDecisions will benchmark your channel management function against our SiriusIndex of business-to-business companies, and provide an independent perspective of your performance compared with your peers.

Events: Peer interaction is a valuable way to understand how others are solving similar issues, and to build your network. CMS membership includes bimonthly Webcasts and quarterly half-day research forums, as well as discounted pricing on all SiriusDecisions conference.

Below, please find a partial list of recently published CMS research.

Brief
Partner Demand Services: Last-Mile Execution Support

In this brief, we describe four types of channel demand services that are typically delivered by last-mile execution resources in local geographies.
 


Brief
Partner Demand Services: Regional

In this brief, we describe five types of channel demand services that are typically provided by regional (or business unit) channel marketing resources.


Brief
The SiriusDecisions Channel Marketing Maturity Model

In this brief, we introduce the SiriusDecisions Channel Management Maturity Model and describe how it can be used to evaluate a channel marketing function.
 


Brief
Pre-MQL Nurture Flows: Where Phone and Email Intersect

In this brief, we apply the pillars of lead nurture strategy introduced in the SiriusDecisions Lead Nurturing Framework (entry, treatment, transition and disposition) to two pre-marketing-qualified-lead (pre-MQL) nurture scenarios - marketing lead qualification and teleprospecting lead generation - where phone and email activities naturally intersect.


Brief
Market Segmentation: Goals and Principles

In this brief, we review the goals of market segmentation and the principles that should be applied to define market segments.


Brief
Partner Demand Services: Centralized

In this brief, we describe seven types of channel demand services that are typically provided by centralized channel marketing.
 


Brief
Panel Study: Four Keys to Partner Enablement

In this brief, we outline four principles discussed by the panel for delivering channel enablement programs to a broader set of partners - managed and unmanaged, large and small - in order to drive revenue growth.


Brief
Introducing the SiriusDecisions Influencer Framework

In this brief, we introduce the SiriusDecisions Influencer Framework, which defines seven types of influencers that provide distinct value to sellers and buyers.


Brief
Reseller Rewards Programs: A Holistic Approach

In this brief, we outline best practices for implementing and managing a reseller rewards program to motivate individual partner reps.


Brief
It Takes All (Opportunity) Types

In this brief, we introduce the concept of opportunity type and examine its impact across the marketing and sales ecosystem.


Brief
The Sirius Directions in Technology Model

In this brief, we will discuss the model’s four main technology categories, and how the different types of tools within each category can positively impact sales and marketing as well as corporate goals.
 


Brief
Data Requirements for Account-Based Marketing

In this brief, we discuss what data is required to kick off an ABM program and how b-to-b marketing and sales teams can use our ABM data requirements template to make progress toward ABM maturity.


Brief
Aligning Content to the Partner's Journey

In this brief, we map three types of supplier content to the partner’s journey and share insights into how and when to deliver content in order to drive channel marketing effectiveness.


Brief
Partner Assessment Process Deep Dive: Participants and Execution

In this brief, we explain how to define the pool of participants for a partner assessment, and best practices for preparing and executing the assessment.


Brief
Delivering Persona-Based Marketing Through Partners

In this brief, we outline six best practices for suppliers to deliver persona-based marketing programs through their channel partners.
 


Brief
The B-to-B Leader's Role in Supporting Customer Orientation

In this brief, we outline four types of support that leaders should provide to ensure that their staff members consistently engage in customer insight activities.


Brief
Partner Assessment Process Deep Dive: Categories and Lenses

In this brief, we explain how suppliers can easily select and weight categories and lenses in the SiriusDecisions Partner Assessment Model to produce assessment results based on the desired partner profile.


Brief
Partner Personas: Key Attributes

In this brief, we examine the key attributes of five partner personas, including their relevance to specific stages of the partner's journey.


Brief
Social Selling Diagnostic Model: Engage

In this brief, we explore the behaviors, knowledge, skills and processes reps need to leverage social media in the Engage quadrant of the SiriusDecisions Social Selling Diagnostic Model.


Brief
Understanding the Partner's Journey

In this brief, we describe the knowledge that partners gather during the five stages of the partner’s journey toward a productive relationship with the supplier.



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