HomeResearch Articles Customer Success Management Technology: A Sirius Perspective

Customer Success Management Technology: A Sirius Perspective

  • Customer success management solutions provide intelligence, analytics and workflow management to ensure customers get maximum value from the offerings they purchase
  • These solutions integrate with sales force automation systems and marketing automation platforms to provide customer intelligence and lifecycle support
  • By enabling consistent visibility and execution, this technology enables more consistent outcomes in terms of customer experience and retention
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