HomeResearch Articles Customer Experience Success: Lessons in Collaboration and Keeping Score from Imprivata’s Journey

Customer Experience Success: Lessons in Collaboration and Keeping Score from Imprivata’s Journey

In this Webcast "Customer Experience Success: Lessons in Collaboration and Keeping Score from Imprivata’s Journey.” Carina Edwards, Senior Vice President, Customer Experience at Imprivata will join Megan Heuer from SiriusDecisions to share how she has led customer experience changes, and what it took to deliver quantifiable success.
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