HomeResearch Articles Customer Success Management 2015

Customer Success Management 2015

  • Customer success management solutions provide intelligence, analytics and workflow management to ensure customers get maximum value from the offerings they purchase
  • These solutions integrate with sales force automation systems and marketing automation platforms to provide customer intelligence and lifecycle support
  • This report summarizes the capabilities and benefits of customer success management solutions and describes the differentiators and challenges of four vendors
You must log in to client portal for full access to this content. Login

Take Action

Not a SiriusDecisions Client?