HomeResearch Articles Five Whys and a Fishbone: Conducting Root Cause Analysis for Data Issues

Five Whys and a Fishbone: Conducting Root Cause Analysis for Data Issues

  • By asking a series of questions that get to the root cause of data issues, an organization can conduct a more effective remediation process
  • This process yields a fishbone diagram that illustrates the causal relationships between inputs and outputs
  • Organizations should segment root causes into people, process, technology, culture and measurement issues to facilitate solution identification and communication
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