HomeResearch Articles Introducing the SiriusDecisions Customer Engagement Model

Introducing the SiriusDecisions Customer Engagement Model

  • Most b-to-b organizations do not realize their potential when it comes to post-sale customer engagement
  • The lack of a consistent, consolidated view of customer metrics makes tracking engagement difficult
  • Use the SiriusDecisions Customer Engagement Model to understand drivers, indicators and scoring for post-sale customer engagement
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