HomeResearch Articles Put a Ring on It: The SiriusDecisions Customer Engagement Model

Put a Ring on It: The SiriusDecisions Customer Engagement Model

  • Most b-to-b companies don’t realize their potential when it comes to post-sale customer engagement
  • Limited knowledge of what drives outcomes like growth and retention hurts companies’ ability to deliver on goals
  • The lack of a consistent, consolidated view of customer metrics that matter makes tracking engagement difficult
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