HomeResearch Articles SaaS Development Priorities: Balancing Needs

SaaS Development Priorities: Balancing Needs

  • Feature requests from customer and user audiences are especially important for software-as-a-service (SaaS) offerings, given the significance of renewals
  • We recommend a five-step process to prioritize SaaS buyer, customer and user needs
  • Product managers must implement ongoing programs to capture feedback from key audiences for SaaS offerings

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