HomeResearch Articles The SiriusDecisions Channel Customer Experience Design Template

The SiriusDecisions Channel Customer Experience Design Template

  • Despite growing recognition of the importance of customer experience, suppliers commonly overlook customers in the channel
  • Suppliers must fill this gap by providing guidance and support to partners to enable them to engage with their customers during the post-sale lifecycle
  • Using this template allows channel marketing and customer experience organizations to design best-in-class channel customer experiences
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