HomeResearch Articles The SiriusDecisions Customer Community Ecosystem Framework

The SiriusDecisions Customer Community Ecosystem Framework

  • Today’s b-to-b customers have a variety of options for connecting with each other and key company resources
  • Customer interactions occur within online community platforms, user groups, events, social media channels, advisory boards and partner groups
  • The SiriusDecisions Customer Community Ecosystem Framework helps organizations align community elements to customer lifecycle goals
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